FREQUENTLY
ASKED
QUESTIONS
GENERAL
01
WHAT IS THE AQUABLU REFILL+?
The Aquablu REFILL+ is a smart water dispenser that offers ambient, chilled, sparkling, and flavored water.
02
HOW MUCH DOES THE AQUABLU REFILL+ COST?
Please request a quote for the latest pricing information.
03
IS AQUABLU WATER HEALTHIER THAN BOTTLED WATER?
Aquablu water enhances your tap water by filtering out many contaminants while retaining beneficial minerals, making it an alternative to bottled water without compromises. If you opt for a flavor, you will also benefit from additional vitamins and electrolytes.
04
HOW MUCH WATER CAN THE AQUABLU REFILL+ FILTER PER DAY?
There is no limit in how much water we can filter daily.
05
WHAT ARE THE DIMENSIONS OF THE AQUABLU REFILL+ SYSTEM?
The REFILL+ dispenser is 60x25x18cm, the complete installation depends on your situation and whether you include our design furniture.
FLAVORS
01
ARE THE FLAVOR OPTIONS SUGAR-FREE?
Yes, all flavors are sugar-free.
02
WHAT FLAVORS ARE AVAILABLE?
Flavors include Fresh Lemon, Raspberry Pomegranate, Mango Guava, Red Fruits, and Peach.
03
WHAT IS THE SHELF LIFE OF THE FLAVOR BOXES?
Unopened, flavor boxes last about 1 year. Once connected, they expire in 3 months.
04
HOW MANY DRINKS CAN ONE FLAVOR BOX PRODUCE?
One flavor box can make approximately 275 drinks of 200ml each.
05
CAN I COMBINE MORE THAN ONE FLAVOR?
You can have fun finding your favorite combination!
06
CAN THE FLAVOR STRENGTH OF THE AQUABLU REFILL+ BE ADJUSTED?
We offer 3 intensity levels for each flavor: light, medium, and strong.
INSTALLATION
01
CAN THE REFILL+ DISPENSER BE INTEGRATED INTO OUR EXISTING CABINET OR PANTRY?
Yes, the dispenser can be integrated with bespoke furniture options or built directly into your pantry.
02
WHAT ARE THE INSTALLATION REQUIREMENTS FOR THE REFILL+ DISPENSER?
The dispenser requires space, access to tap water, and a power outlet.
03
WHAT IS THE LEAD TIME FOR REFILL+ DISPENSER INSTALLATION AFTER ORDERING?
Typically, installation occurs within two weeks; however, it may extend to six weeks during busy periods.
04
HOW MUCH SPACE IS REQUIRED TO INSTALL OR FIT THE AQUABLU REFILL+?
Our system can be installed in almost all pantries, kitchens, bars, or other areas. Please contact us if you would like to discuss your situation with our team.
05
HOW LONG WILL THE AQUABLU REFILL+ INSTALLATION PROCESS TAKE?
Aquablu or one of our certified partners will handle installation, taking about 2-2.5 hours.
MAINTAINANCE
01
WHAT ARE THE MAINTENANCE RESPONSIBILITIES FOR THE SYSTEM?
System maintenance requires less than 15 minutes per week for cleaning and consumable replacements.
02
HOW IS THE AQUABLU REFILL CLEANED?
Cleaning involves a weekly 2-minute nozzle cleaning and a semi-annual 12-minute flavor line cleaning.
03
WHAT HAPPENS IF THE AQUABLU REFILL+ SYSTEM IS NOT CLEANED REGULARLY?
Aquablu, or your local dealer, will take care of the periodic 6-month cleaning procedure, ensuring excellent hygienic standards. It's the client's responsibility to perform a weekly nozzle cleaning procedure which takes 2 minutes. Failing to perform this procedure consistently may affect the quality of the end drink.
WARRANTY
01
WHAT WARRANTY OPTIONS ARE AVAILABLE FOR THE REFILL+?
Warranty terms depend on your service contract, ranging from a minimum of 2 year to a maximum of 5 years.
02
DOES AQUABLU WARRANTY COVER FILTER REPLACEMENTS?
Yes, filter replacements are included in your service contract.
SERVICE
01
DOES THE REFILL+ COME WITH A SERVICE AGREEMENT?
Yes, all systems include a service agreement of 3 years to ensure the highest quality standards and optimal performance.
02
HOW CAN I KNOW WHEN TO SCHEDULE MAINTENANCE FOR THE AQUABLU REFILL+?
Through IoT, we can monitor your system, ensuring on-time servicing and maintenance.
03
DOES AQUABLU OFFER EMERGENCY SUPPORT FOR SYSTEM MALFUNCTIONS?
We have a team of highly skilled service engineers ready to assist in case of malfunctions.
COOLING
01
WHAT WATER OPTIONS DOES THE REFILL+ PROVIDE?
The dispenser provides room temperature, chilled (~6°C), and sparkling water (~6°C), all available with flavors.
GENERAL
01
WHAT IS THE AQUABLU REFILL+?
The Aquablu REFILL+ is a smart water dispenser that offers ambient, chilled, sparkling, and flavored water.
02
HOW MUCH DOES THE AQUABLU REFILL+ COST?
Please request a quote for the latest pricing information.
03
IS AQUABLU WATER HEALTHIER THAN BOTTLED WATER?
Aquablu water enhances your tap water by filtering out many contaminants while retaining beneficial minerals, making it an alternative to bottled water without compromises. If you opt for a flavor, you will also benefit from additional vitamins and electrolytes.
04
HOW MUCH WATER CAN THE AQUABLU REFILL+ FILTER PER DAY?
There is no limit in how much water we can filter daily.
05
WHAT ARE THE DIMENSIONS OF THE AQUABLU REFILL+ SYSTEM?
The REFILL+ dispenser is 60x25x18cm, the complete installation depends on your situation and whether you include our design furniture.
FLAVORS
01
ARE THE FLAVOR OPTIONS SUGAR-FREE?
Yes, all flavors are sugar-free.
02
WHAT FLAVORS ARE AVAILABLE?
Flavors include Fresh Lemon, Raspberry Pomegranate, Mango Guava, Red Fruits, and Peach.
03
WHAT IS THE SHELF LIFE OF THE FLAVOR BOXES?
Unopened, flavor boxes last about 1 year. Once connected, they expire in 3 months.
04
HOW MANY DRINKS CAN ONE FLAVOR BOX PRODUCE?
One flavor box can make approximately 275 drinks of 200ml each.
05
CAN I COMBINE MORE THAN ONE FLAVOR?
You can have fun finding your favorite combination!
06
CAN THE FLAVOR STRENGTH OF THE AQUABLU REFILL+ BE ADJUSTED?
We offer 3 intensity levels for each flavor: light, medium, and strong.
INSTALLATION
01
CAN THE REFILL+ DISPENSER BE INTEGRATED INTO OUR EXISTING CABINET OR PANTRY?
Yes, the dispenser can be integrated with bespoke furniture options or built directly into your pantry.
02
WHAT ARE THE INSTALLATION REQUIREMENTS FOR THE REFILL+ DISPENSER?
The dispenser requires space, access to tap water, and a power outlet.
03
WHAT IS THE LEAD TIME FOR REFILL+ DISPENSER INSTALLATION AFTER ORDERING?
Typically, installation occurs within two weeks; however, it may extend to six weeks during busy periods.
04
HOW MUCH SPACE IS REQUIRED TO INSTALL OR FIT THE AQUABLU REFILL+?
Our system can be installed in almost all pantries, kitchens, bars, or other areas. Please contact us if you would like to discuss your situation with our team.
05
HOW LONG WILL THE AQUABLU REFILL+ INSTALLATION PROCESS TAKE?
Aquablu or one of our certified partners will handle installation, taking about 2-2.5 hours.
MAINTAINANCE
01
WHAT ARE THE MAINTENANCE RESPONSIBILITIES FOR THE SYSTEM?
System maintenance requires less than 15 minutes per week for cleaning and consumable replacements.
02
HOW IS THE AQUABLU REFILL CLEANED?
Cleaning involves a weekly 2-minute nozzle cleaning and a semi-annual 12-minute flavor line cleaning.
03
WHAT HAPPENS IF THE AQUABLU REFILL+ SYSTEM IS NOT CLEANED REGULARLY?
Aquablu, or your local dealer, will take care of the periodic 6-month cleaning procedure, ensuring excellent hygienic standards. It's the client's responsibility to perform a weekly nozzle cleaning procedure which takes 2 minutes. Failing to perform this procedure consistently may affect the quality of the end drink.
WARRANTY
01
WHAT WARRANTY OPTIONS ARE AVAILABLE FOR THE REFILL+?
Warranty terms depend on your service contract, ranging from a minimum of 2 year to a maximum of 5 years.
02
DOES AQUABLU WARRANTY COVER FILTER REPLACEMENTS?
Yes, filter replacements are included in your service contract.
SERVICE
01
DOES THE REFILL+ COME WITH A SERVICE AGREEMENT?
Yes, all systems include a service agreement of 3 years to ensure the highest quality standards and optimal performance.
02
HOW CAN I KNOW WHEN TO SCHEDULE MAINTENANCE FOR THE AQUABLU REFILL+?
Through IoT, we can monitor your system, ensuring on-time servicing and maintenance.
03
DOES AQUABLU OFFER EMERGENCY SUPPORT FOR SYSTEM MALFUNCTIONS?
We have a team of highly skilled service engineers ready to assist in case of malfunctions.
COOLING
01
WHAT WATER OPTIONS DOES THE REFILL+ PROVIDE?
The dispenser provides room temperature, chilled (~6°C), and sparkling water (~6°C), all available with flavors.
GENERAL
01
WHAT IS THE AQUABLU REFILL+?
The Aquablu REFILL+ is a smart water dispenser that offers ambient, chilled, sparkling, and flavored water.
02
HOW MUCH DOES THE AQUABLU REFILL+ COST?
Please request a quote for the latest pricing information.
03
IS AQUABLU WATER HEALTHIER THAN BOTTLED WATER?
Aquablu water enhances your tap water by filtering out many contaminants while retaining beneficial minerals, making it an alternative to bottled water without compromises. If you opt for a flavor, you will also benefit from additional vitamins and electrolytes.
04
HOW MUCH WATER CAN THE AQUABLU REFILL+ FILTER PER DAY?
There is no limit in how much water we can filter daily.
05
WHAT ARE THE DIMENSIONS OF THE AQUABLU REFILL+ SYSTEM?
The REFILL+ dispenser is 60x25x18cm, the complete installation depends on your situation and whether you include our design furniture.
FLAVORS
01
ARE THE FLAVOR OPTIONS SUGAR-FREE?
Yes, all flavors are sugar-free.
02
WHAT FLAVORS ARE AVAILABLE?
Flavors include Fresh Lemon, Raspberry Pomegranate, Mango Guava, Red Fruits, and Peach.
03
WHAT IS THE SHELF LIFE OF THE FLAVOR BOXES?
Unopened, flavor boxes last about 1 year. Once connected, they expire in 3 months.
04
HOW MANY DRINKS CAN ONE FLAVOR BOX PRODUCE?
One flavor box can make approximately 275 drinks of 200ml each.
05
CAN I COMBINE MORE THAN ONE FLAVOR?
You can have fun finding your favorite combination!
06
CAN THE FLAVOR STRENGTH OF THE AQUABLU REFILL+ BE ADJUSTED?
We offer 3 intensity levels for each flavor: light, medium, and strong.
INSTALLATION
01
CAN THE REFILL+ DISPENSER BE INTEGRATED INTO OUR EXISTING CABINET OR PANTRY?
Yes, the dispenser can be integrated with bespoke furniture options or built directly into your pantry.
02
WHAT ARE THE INSTALLATION REQUIREMENTS FOR THE REFILL+ DISPENSER?
The dispenser requires space, access to tap water, and a power outlet.
03
WHAT IS THE LEAD TIME FOR REFILL+ DISPENSER INSTALLATION AFTER ORDERING?
Typically, installation occurs within two weeks; however, it may extend to six weeks during busy periods.
04
HOW MUCH SPACE IS REQUIRED TO INSTALL OR FIT THE AQUABLU REFILL+?
Our system can be installed in almost all pantries, kitchens, bars, or other areas. Please contact us if you would like to discuss your situation with our team.
05
HOW LONG WILL THE AQUABLU REFILL+ INSTALLATION PROCESS TAKE?
Aquablu or one of our certified partners will handle installation, taking about 2-2.5 hours.
MAINTAINANCE
01
WHAT ARE THE MAINTENANCE RESPONSIBILITIES FOR THE SYSTEM?
System maintenance requires less than 15 minutes per week for cleaning and consumable replacements.
02
HOW IS THE AQUABLU REFILL CLEANED?
Cleaning involves a weekly 2-minute nozzle cleaning and a semi-annual 12-minute flavor line cleaning.
03
WHAT HAPPENS IF THE AQUABLU REFILL+ SYSTEM IS NOT CLEANED REGULARLY?
Aquablu, or your local dealer, will take care of the periodic 6-month cleaning procedure, ensuring excellent hygienic standards. It's the client's responsibility to perform a weekly nozzle cleaning procedure which takes 2 minutes. Failing to perform this procedure consistently may affect the quality of the end drink.
WARRANTY
01
WHAT WARRANTY OPTIONS ARE AVAILABLE FOR THE REFILL+?
Warranty terms depend on your service contract, ranging from a minimum of 2 year to a maximum of 5 years.
02
DOES AQUABLU WARRANTY COVER FILTER REPLACEMENTS?
Yes, filter replacements are included in your service contract.
SERVICE
01
DOES THE REFILL+ COME WITH A SERVICE AGREEMENT?
Yes, all systems include a service agreement of 3 years to ensure the highest quality standards and optimal performance.
02
HOW CAN I KNOW WHEN TO SCHEDULE MAINTENANCE FOR THE AQUABLU REFILL+?
Through IoT, we can monitor your system, ensuring on-time servicing and maintenance.
03
DOES AQUABLU OFFER EMERGENCY SUPPORT FOR SYSTEM MALFUNCTIONS?
We have a team of highly skilled service engineers ready to assist in case of malfunctions.
COOLING
01
WHAT WATER OPTIONS DOES THE REFILL+ PROVIDE?
The dispenser provides room temperature, chilled (~6°C), and sparkling water (~6°C), all available with flavors.
GENERAL
01
WHAT IS THE AQUABLU REFILL+?
The Aquablu REFILL+ is a smart water dispenser that offers ambient, chilled, sparkling, and flavored water.
02
HOW MUCH DOES THE AQUABLU REFILL+ COST?
Please request a quote for the latest pricing information.
03
IS AQUABLU WATER HEALTHIER THAN BOTTLED WATER?
Aquablu water enhances your tap water by filtering out many contaminants while retaining beneficial minerals, making it an alternative to bottled water without compromises. If you opt for a flavor, you will also benefit from additional vitamins and electrolytes.
04
HOW MUCH WATER CAN THE AQUABLU REFILL+ FILTER PER DAY?
There is no limit in how much water we can filter daily.
05
WHAT ARE THE DIMENSIONS OF THE AQUABLU REFILL+ SYSTEM?
The REFILL+ dispenser is 60x25x18cm, the complete installation depends on your situation and whether you include our design furniture.
FLAVORS
01
ARE THE FLAVOR OPTIONS SUGAR-FREE?
Yes, all flavors are sugar-free.
02
WHAT FLAVORS ARE AVAILABLE?
Flavors include Fresh Lemon, Raspberry Pomegranate, Mango Guava, Red Fruits, and Peach.
03
WHAT IS THE SHELF LIFE OF THE FLAVOR BOXES?
Unopened, flavor boxes last about 1 year. Once connected, they expire in 3 months.
04
HOW MANY DRINKS CAN ONE FLAVOR BOX PRODUCE?
One flavor box can make approximately 275 drinks of 200ml each.
05
CAN I COMBINE MORE THAN ONE FLAVOR?
You can have fun finding your favorite combination!
06
CAN THE FLAVOR STRENGTH OF THE AQUABLU REFILL+ BE ADJUSTED?
We offer 3 intensity levels for each flavor: light, medium, and strong.
INSTALLATION
01
CAN THE REFILL+ DISPENSER BE INTEGRATED INTO OUR EXISTING CABINET OR PANTRY?
Yes, the dispenser can be integrated with bespoke furniture options or built directly into your pantry.
02
WHAT ARE THE INSTALLATION REQUIREMENTS FOR THE REFILL+ DISPENSER?
The dispenser requires space, access to tap water, and a power outlet.
03
WHAT IS THE LEAD TIME FOR REFILL+ DISPENSER INSTALLATION AFTER ORDERING?
Typically, installation occurs within two weeks; however, it may extend to six weeks during busy periods.
04
HOW MUCH SPACE IS REQUIRED TO INSTALL OR FIT THE AQUABLU REFILL+?
Our system can be installed in almost all pantries, kitchens, bars, or other areas. Please contact us if you would like to discuss your situation with our team.
05
HOW LONG WILL THE AQUABLU REFILL+ INSTALLATION PROCESS TAKE?
Aquablu or one of our certified partners will handle installation, taking about 2-2.5 hours.
MAINTAINANCE
01
WHAT ARE THE MAINTENANCE RESPONSIBILITIES FOR THE SYSTEM?
System maintenance requires less than 15 minutes per week for cleaning and consumable replacements.
02
HOW IS THE AQUABLU REFILL CLEANED?
Cleaning involves a weekly 2-minute nozzle cleaning and a semi-annual 12-minute flavor line cleaning.
03
WHAT HAPPENS IF THE AQUABLU REFILL+ SYSTEM IS NOT CLEANED REGULARLY?
Aquablu, or your local dealer, will take care of the periodic 6-month cleaning procedure, ensuring excellent hygienic standards. It's the client's responsibility to perform a weekly nozzle cleaning procedure which takes 2 minutes. Failing to perform this procedure consistently may affect the quality of the end drink.
WARRANTY
01
WHAT WARRANTY OPTIONS ARE AVAILABLE FOR THE REFILL+?
Warranty terms depend on your service contract, ranging from a minimum of 2 year to a maximum of 5 years.
02
DOES AQUABLU WARRANTY COVER FILTER REPLACEMENTS?
Yes, filter replacements are included in your service contract.
SERVICE
01
DOES THE REFILL+ COME WITH A SERVICE AGREEMENT?
Yes, all systems include a service agreement of 3 years to ensure the highest quality standards and optimal performance.
02
HOW CAN I KNOW WHEN TO SCHEDULE MAINTENANCE FOR THE AQUABLU REFILL+?
Through IoT, we can monitor your system, ensuring on-time servicing and maintenance.
03
DOES AQUABLU OFFER EMERGENCY SUPPORT FOR SYSTEM MALFUNCTIONS?
We have a team of highly skilled service engineers ready to assist in case of malfunctions.
COOLING
01
WHAT WATER OPTIONS DOES THE REFILL+ PROVIDE?
The dispenser provides room temperature, chilled (~6°C), and sparkling water (~6°C), all available with flavors.